Shortcodes

What Are Shortcodes?

Shortcodes are variables that you can use to include customer or order information inside of a message template. For example, lets say that you want to send this email when an order is complete for your customer:

Hey Dave! Your Order #12233 - Dave’s Bar Shirts is ready for pickup.

You can use shortcodes to save this as a template so that the same email can be sent for all of your customers’ orders. The shortcodes automatically fill in the right info! Here is what your email template would look like:

Hey {Contact First Name}! Your Order #{Order Number} - {Order Name} is ready for pickup.

How Do I Use Shortcodes?

To use a shortcode in an email or email template, start by typing the { sign. This will open up a shortcode dropdown where you can select from the available shortcodes. You can scroll through the list, or keep typing to find the shortcode you are looking for!

To learn more about email templates, Click Here.

What Shortcodes Can I Use?

Here is a complete list of shortcodes along with their meaning:

• My Company Name - Your company name as defined in the Admin Settings
• My Company Address - Your company address as defined in the Admin Settings
• My Company Website - Your company website as defined in the Admin Settings
• My Company Phone - Your company phone number as defined in the Admin Settings
• Today Date (Short) - Today’s Date in a shortened numerical format (1/1/2025)
• Today Date (Long) - Today’s Date in a long form text format January 1st, 2025
• Today Day of Week - Today’s Weekday Name (Wednesday)
• Now Date and Time - The current date and time (January 1, 2025 05:03 PM)
• Customer Company Name - The company name of the order contact
• Contact Full Name - The full name of the order contact
• Contact First Name - The first name of the order contact
• Contact Last Name - The last name of the order contact
• Contact Phone Number - The phone number of the order contact
• Contact Email - The email of the order contact
• Shipping Address - The full shipping address for the order
• Billing Address - The full billing address for the order
• Order Number - The order number (10024)
• Order Name - The order name (Camp Fun Shirts 2024)
• Delivery Method - The deliver method selected for the order
• Work Order URL - The work order URL. This can be accessed by anyone with the link, and you do not have to be logged into DecoGro to view it.
• Public Invoice URL - The public invoice URL. This can be accessed by anyone with the link, and you do not have to be logged into DecoGro to view it. Please not a button to access the public invoice URL is already included in every email.
• In Hands Date - The In Hands Date (Jan 1, 2025)
• Order Owner Full Name - The full name of the user that is the owner of the order
• Order Owner First Name - The first name of the user that is the owner of the order
• Order Owner Last Name - The last name of the user that is the owner of the order
• Order Production Notes - The production notes from the order
• Order Customer Notes - The customer notes from the order
• Order Total - The total dollar amount of the order including all line items, fees, taxes, discounts, and shipping
• Order Remaining Balance - The dollar amount that is still owed on the order
• Payment Request Amount - The dollar amount of the current open payment request on the order